Policies

Email Policy

Subscribers to the emails of the Chamber of Commerce of Metropolitan Montreal (the “Chamber”) and of Acclr Business Services—which brings together the services offered by the Chamber for business development, international trade (World Trade Centre Montréal), business intelligence (Info entrepreneurs), financing, labour and francization—are active members or clients of the Chamber, subscribers through our Chamber websites, or professionals working in businesses closely related to one of our services, who have expressed their interest and given us their email addresses either by telephone or by giving us their business cards.
All emails sent by or on behalf of the Chamber of Commerce of Metropolitan Montreal (the “Chamber”) or one of its services bear the mailing address, telephone number and website address of the Chamber.
A hyperlink to unsubscribe is posted at the bottom of every email. The page accessible through this link also makes it possible to change your subscription preferences.
The list of email addresses belonging to the Chamber's subscribers will never be rented or sold, in whole or in part, unless prior consent has been given.

Activity Policy

Semi-formal attire is required to participate in all Chamber events.

Conditions of use for the membership credit

Credit is activated upon receipt of payment of the annual fee.
Credit is valid for a period of 24 months following its activation. Credit is available only when membership is in good standing.
Credit can be applied to selected Chamber of Commerce of Metropolitan Montreal activities. The Chamber reserves the right to exclude the use of credit on certain activities or ticket categories.
Only the main delegate is authorized to use the membership credit when making a reservation.
Credit is non-transferable and non-refundable, and cannot be used retroactively.
Cancellation or voiding of membership results in the automatic cancellation of credit.

Statement Regarding the Protection of Personal Information

Scope and application
Personal information we collect
How we use your personal information
Disclosure of your personal information
Cookies
Storage and security of your personal information
General information and how to exercise your rights

1. Scope and application

We are committed to protecting the privacy of your personal information. Because we get information about you through our services, including through the Chamber of Commerce of Metropolitan Montreal (the "Chamber") website (http://www.ccmm.ca), and the websites of Acclr (https://acclr.ccmm.ca) and Info entrepreneurs (https://www.infoentrepreneurs.org) (“our Websites"), we believe that it is important for you to understand how we collect and use this information. This Statement Regarding the Protection of Personal Information (the "Policy") summarizes our protection of personal information practices.

If you do not agree with this Policy, please do not use our Websites.

The Chamber reserves the right to revise this Policy at any time without notice. The current version of the Policy is available on our Websites with its date of entry into force. If changes likely to significantly affect privacy risks are made to the Policy, you will be notified by means of a notice posted on our Websites’ homepages. If you continue to use our Websites after such changes enter into force, you will be deemed to have accepted these changes. We recommend that you review this Policy regularly.

2. Personal information we collect

The Chamber collects personal information about you that you provide voluntarily when using our services, including, without limitation, when you access our Websites (collectively the "Services"), and, in particular, when you fill out forms on our Websites, send us an email or hold a telephone call with the Chamber, or, in the case of the information collected for the purposes of sending you emails, in accordance with our Email Policy (above). This information may include your name, email address, telephone number, mailing address, etc. In accordance with applicable legislation, this privacy policy does not apply to personal information concerning the performance of your duties within an organization, such as your name, title and duties, as well as the address, email address and telephone number of your place of work (collectively "Professional Personal Information"). By the nature of its mission and activities, the Chamber essentially collects and uses Personal Professional Information in the course of its business.

When you access our Websites, we may collect information about your use of our Services in accordance with this Policy. This information may include your IP address, the type of device and operating system you use to access our Websites, your browsing habits on our Websites, including from where and at what time you visited our Websites, what features you used and what sections you viewed.

The Chamber can receive contact information for influencers and other personal information about media contacts and influencers of the supplier Cision. If you would like to find out more about this information, please refer to Cision’s privacy policy at: www.cision.com/us/legal/privacy-policy/.

3. How we use your personal information

We only use the personal information that is necessary to fulfill the purposes described in this Policy or otherwise disclosed at the time of collection.

We use your personal information to process your requests effectively and present the information you want to view. We use all the information that you provide on a voluntary basis in order to best provide you with our products and Services. We may also use the information that we have collected in order to add custom components to our Services or to present content more appropriately, depending on user interests, and to facilitate networking between our members and participants. The Chamber and its partners may also use your information in order to present you with content likely to interest you, online or otherwise, within the limits of applicable laws.

In accordance with our Email Policy, we may use your personal information to send you promotional or informational emails about Chamber activities or news, with a view to offering you the best possible service.

You may manage your presence on our lists of participants in Chamber activities accessible to some of our members and set your email subscription preferences on your profile page by clicking here. If necessary, you may use the links in our emails to make changes and unsubscribe, or you may contact us.

4. Disclosure of your personal information

Authorized Chamber employees may access your personal information when they need it to perform their service-related duties and in accordance with the purposes set out in this Policy.

We may offer to add you to a mailing list or a mailing list server belonging to Info entrepreneurs or the Canada Business Network, which includes the former, if you give us your consent to do so. You may withdraw your consent at any time and ask us to remove your name.

Subject to what is otherwise provided in this Policy or applicable legislation, we will not disclose your personal information to anyone outside the Chamber without your express consent, except for the following third parties and only if they have implemented appropriate security safeguards to ensure the same level of security as ours, at minimum:

Our service providers who were retained to perform certain operations on our behalf (e.g., data processing). Please note that your personal information may be shared outside Quebec. The Chamber takes the necessary measures to ensure that these providers process your information solely for the purposes determined by the Chamber and are adequately protected;
Our partners, through the fulfillment of agreements that we have concluded, in order for them to present you with content likely to interest you based on your use of our Services. The Chamber takes the necessary measures to ensure that these providers process your information solely for the purposes determined by the Chamber;
Any applicable entity in the event of a merger or corporate reorganization or if the Chamber’s control were to be changed, in whole or in part.

In the event that a law or order requires us to disclose your personal information, we may have to disclose your information to government authorities should they require it and ask for this information, it being understood that such communication will be limited to the information necessary and required under such law or order.

5. Cookies and conversion pixels

We use a feature in your browser, known as “cookies”, to recognize your computer. We may also use conversion pixels. A “cookie” is a small data file that is copied onto your hard drive when you visit a website. A “persistent cookie” remains stored until it is deleted or until the pre-set expiration date. A “non-persistent cookie” stays in your computer's RAM and disappears at the end of the session. A conversion pixel is a small code inserted in our website that compiles statistical data on the use of the site, including the number of times a link, ad, or given area is clicked.

Some cookies are necessary for the operation of our site and enable you to enjoy all its features and to navigate in an optimal and secure manner. It is not possible to refuse them, but you can configure your browser to block necessary cookies. Please note, however, that if you do so, our site may not function properly. Some of the cookies that we use collect information about your use of our website, allowing us to improve the way it works and to know which pages are most visited and which advertisements are most effective. Other cookies facilitate your navigation on the site by collecting the preferences you have selected and your location. We also use cookies and conversion pixels for marketing purposes (they allow us to display targeted advertising based on your areas of interest by collecting information on your use of the website) and to perform marketing analytics and measure campaign effectiveness. The data collected by cookies and conversion pixels may be used by the Chamber, its service providers, or its partners, in accordance with this policy. You may refuse the use of cookies and other optional technologies at any time.

When the information is collected for statistical purposes, we may use Google Analytics. Google Analytics uses cookies to collect aggregated statistical data to analyze how visitors use the website. These cookies are used to retain non-personally identifiable information. If you do not want to send information to Google Analytics, you can deactivate the use of your data by using the Google Analytics deactivation browser add-on, available here: https://tools.google.com/dlpage/gaoptout. For more information about Google Analytics and its privacy policy, we invite you to read the privacy policy, available here: http://www.google.com/intl/en-CA/policies/privacy/.

If you set your browser to warn you before accepting cookies, you will receive a warning message for each cookie. You can disable or delete cookies by configuring your browser for this purpose. However, if you disable or delete cookies, some features or parts of the website may not work properly.

6. Storage and security of your personal information

We store your personal information in accordance with this Policy only as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations. After this period, we ensure their secure destruction, or anonymization if necessary.

We store your file ourselves. In addition, we take and apply the appropriate security measures to preserve the private or confidential nature of your information.

7. General information and how to exercise your rights

You are entitled to know why the Chamber collects and processes your personal information and to access, update or correct this information. You may, at any time, withdraw your consent for the Chamber to use and store your personal information, object to the Chamber processing it or request it be deleted. In such a case, however, you may no longer be able to access all or part of our Services or some of their features.

Any questions or concerns regarding this privacy policy, including a request for access or rectification or any complaint, may be addressed to the Chamber's Person in charge of the protection of personal information.

Disclaimer

Although we take security measures to prevent unauthorized access to your personal information, no security measure is absolute or fully guaranteed. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any information you have provided to us has been compromised), please contact us immediately.

To exercise your aforementioned rights or if you have any questions or comments about this Policy, please contact us

To learn more about the protection of personal information on the Internet, please visit the Commission d’accès à l’information du Québec and the Office of the Privacy Commissioner of Canada websites.

Person in charge of the protection of personal information:
Julien Côté-Bérubé, director, Legal and Corporate Affairs
514 669-6696
jcote-berube@ccmm.ca